Reset your password

Ask for a reset link

To request a reset link, follow these steps:

1. On the sign-in page, click Forgot password?.
2. In the Email address field, enter your address.
3. Click Send reset link.

If the address has an account, a reset link is sent to it. The page shows the same message whether or not an account exists, to prevent account enumeration.

The link expires after one hour. Requesting a new link invalidates every earlier link.

Choose a new password

To set the new password, follow these steps:

1. Open the link in the message.
2. In the New password field, enter a password of at least 10 characters.
3. In the New password again field, enter the same password.
4. Click Save password.

You're signed in with the new password, and every other session ends. For more information, see Sessions.

A password that doesn't meet the rules is rejected without using up the link.

If the link doesn't work

A link that was already used or that expired is rejected. Request a new link and open the newest message.